Shipping policy
Shipping Policy
Last Updated: July 2026
At Mazarine, every product is made to order with care. Our print-on-demand process allows us to create high-quality products while reducing waste and overproduction.
Order Processing
-
Orders are typically processed within 2–5 business days.
-
Processing begins once your payment has been successfully received.
-
During holidays, promotions, or periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times after dispatch are:
-
United States: 5–10 business days
-
Canada: 7–12 business days
-
United Kingdom: 5–10 business days
-
Europe: 7–12 business days
-
Australia & New Zealand: 8–15 business days
-
Rest of the World: 10–20 business days
Please note that these are estimated delivery times and may vary depending on your location and local carrier services.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery address, selected shipping method, and the products in your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link, allowing you to monitor your shipment.
Multiple Shipments
If your order contains multiple products, they may be shipped separately from different production facilities. If this happens, you will receive separate tracking information for each shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Mazarine is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost during transit, please contact our support team. We will work with the shipping carrier to investigate the issue and help find the best possible resolution.
Contact Us
If you have any questions about shipping, delivery, or your order, please contact our customer support team. We're always happy to help.